For Policyholders

Insurance Claims Consultants For Policyholders


Is what you are being told fact or fiction ?  We can assist in having your claim settled fairly.
An insurance claim is never pleasant. All too often, the strain, disruption and dislocation can be overwhelming.

Bell Operations Systems is a trusted guide in getting a full and fair insurance claim settlement.We work for you and with your team.

If you have suffered a loss, you should ask yourself these questions about your existing or potential insurance claim:
If you answered “no” or are unsure of the answer to any of these questions, you should contact Bell Operations Systems immediately. We will advise you of the steps to take right now, and begin sharing our expertise in managing the insurance claims process so that you are treated fairly.

We will guide you through the insurance claims process making sure you are treated fairly and in strict accordance with all applicable fair claims regulations and practices. We can offer direct representation, or be a resource to answer questions, make a call on your behalf, or review and prepare documents.

Our services for managing insurance claims for policyholders include:
  • Public adjusters - That work for you !
  • Independent and honest analysis- Is your current team getting it done??
  • Insurance claim documentation - Let us prepare your documents for you.
  • Insurance policy review - Let's review your policy and explain your rights.

Case Study


We are often called in when an insurance claim has reached an impasse. If you have reached this stage in your claim, there are a couple of things you should keep in mind:
No carrier can unilaterally declare an insurance claim settled by simply sending you a check.
That doesn’t mean that they won’t try to bully you into signing releases or waivers.
The Problem:
We were called in on a year-old claim that an insurance carrier deemed “concluded.” They had brought in their experts and tried to get the insured to sign off on a deeply unfair and poorly investigated claim. They were pressuring the policyholder to settle for what they were given, which would have meant that the policyholder would have to pay out of their own pocket to finish the repairs. The carrier ignored repeated requests by the policyholder to reconsider their position.

We got involved and conducted an independent investigation. We discovered the carrier had acted so badly and in such bad faith that we contacted the district claims manager and resubmitted documentation, which we carefully and thoroughly prepared for the policyholder.

We also assisted the insured preparing official complaints to the State and moved up the corporate ladder to file additional complaints with regional management.
The Result:
A win for the policyholder. We got the claim paid fairly and the adjuster was disciplined by the state Insurance Department.
READ ALL CASE STUDIES

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